Yorkshire3D - Premium 3D Printing & Personalised Gifts

1. Agreement to Terms

By accessing and using Yorkshire3D's ecommerce platform, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Eligibility and Account Usage

You must be at least 18 years old to make purchases

You may only use our services for lawful purposes

You are responsible for maintaining account security and confidentiality

Prohibited uses include fraudulent activities, copyright infringement, or illegal content creation

3. Products and Services

Product Information

• We strive for accuracy in all product descriptions and pricing
• Colors may vary due to screen displays and 3D printing processes
• We reserve the right to correct errors and update information
• Products are manufactured using professional Premium Professional

Service Limitations

• We do not print illegal, offensive, or copyrighted material
• Size limitations: 256 x 256 x 256mm maximum build volume
• Material restrictions: PLA only unless specified otherwise
• Custom designs subject to feasibility review

4. Orders and Payments

Order Processing

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel orders for any reason, including pricing errors, product unavailability, or suspected fraudulent activity.

Payment Terms

Payment is required at the time of order. We accept major credit cards, debit cards, and digital payment methods. All payments are processed securely through our payment partners.

Pricing

All prices are displayed in GBP (£) and include VAT where applicable. Prices are subject to change without notice, but orders placed will be honored at the price displayed at time of purchase.

5. Shipping and Delivery

Dispatch Times

We aim to dispatch orders within 1-2 days, significantly faster than the industry standard. However, these are estimates and not guarantees.

• Ready-to-ship items: Same day (if ordered before 2pm)
• Personalized items: 1-3 days
• Custom services: 3-10 days depending on service type

Delivery Responsibility

While we work with reliable carriers, we are not liable for delays caused by third-party delivery services, customs processes, or circumstances beyond our control.

International orders may be subject to customs duties and import taxes, which are the customer's responsibility.

6. Returns and Refunds

Our returns policy provides you with rights beyond your statutory consumer rights. For full details, please see our Returns Policy.

Key Return Rights

• 30-day return window for non-personalized items
• Full refund for faulty or misdescribed products
• 14-day cooling-off period for online purchases (excluding custom items)
• Exchange options for different colors or specifications

7. Intellectual Property

Our Content

All website content, including designs, text, images, logos, and product descriptions, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without permission.

Your Content

By providing us with designs, files, or other content for 3D printing services, you represent that you own the rights or have permission to use such content. We are not responsible for copyright infringement in user-provided content.

8. Limitation of Liability

Important Legal Limitation

Yorkshire3D Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our total liability for any claim shall not exceed the amount paid for the specific product or service giving rise to the claim.

This limitation does not affect your statutory rights as a consumer under UK law.

9. Governing Law and Jurisdiction

Applicable Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

Consumer Rights

Nothing in these terms affects your statutory rights as a consumer, including rights under the Consumer Rights Act 2015.

10. Changes to These Terms

We may update these terms from time to time to reflect changes in our services, legal requirements, or business practices. Significant changes will be communicated via email or website notification. Continued use of our services after changes constitutes acceptance of the updated terms.

Terms of Service